FAQS

Order

1. How do I order?
Add the items you like to your shopping cart or click the check out button directly . proceed and check out, ensure that all information is correct before making your payment.


2. How do I pay for my orders?
We accept payments via Paypal.


3. I have a discount code, how can I use it?
Fill in the coupon code at the blank "Apply Discount Code" in the check out page before proceeding to check out.

Shipping&Delivery


1. Can i change my shipping address if my order has already been shipped out?
Sorry, we can not change your shipping address once your order is shipped out.

2.What payment methods do you accept?
For now, we only accept PayPal. You can also try paypal guest payments if you do not have a paypal account.

3.How long will i receive my order?
The time from making an order to receiving your parcel: Total time=Processing Time (1-3 business days) + Shipping Time (7-20 bisiness days)

4. Why i haven't receive my order?
Please do not worry if you haven't received your order. The total time=Processing Time (1-3 business days) + Shipping Time (7-20 bisiness days). Please wait patiently.
A tracking number will be sent to you after the order confirmation. Please keep track order by the link www.17track.net
Also please feel free to contact us if you have any question.


5. What can I do if I did not receive but tracking says delivered?
Packages might be delivered to your mail box. We suggest you check in your mail box. Please also contact your local post office or shipping company with the tracking number. In some cases, post offices may require customers to collect parcels in person for international deliveries. If you still cannot find your package, please feel free to drop us an email at service@meselling99.com and we will assist you further